Return Policy
If for any reason you are not satisfied with any of our products, within 7 days from invoice date request and RGA number and return the product in its original package prepaid to us for a full refund. No Return Freight charges will be allowed unless the item is defective or shipped to you incorrectly. There is no restocking charge if the product is defective or if an error has been made on our part.
Any items returned after 7 days and before 20 days from invoice date will carry a 15% restocking fee. Also items under $49 dollars will carry a 15% restocking fee due to the high cost of processing and shipping smalll dollar items.
No Returns or RGAs will be issues after 20 days from invoice date.
Defective items will be accepted for credit within 1 year of final purchase date with a proof of purchase. We reserve the right to forward the warranty direct to the manufacturer in special cases.No returns are allowed on electrical items, special orders or close-outs. Due to high cost of processing of returns, no credit will be issued on items that have a cost of $5.00 or less.Returns without and RGA will be refused and returned to the dealer. All issued RGAs are good for up to 20 days if not used within that item will be removed from our system.
Go Big Parts and Accessories reserves the right to send all returned product back to our distributors. Our distributors reserves the option at its own discretion to repair any worn or used items including but not limited to clothing, luggage, footwear, helmets, etc.. We ask the worn or used product be cleaned prior to returning. Do not replace any used product with any new items. Used clothing has little or no value and will not be accepted for exchange.
Slydog, Boss, and Rox are not included in policy above. These products follow the manufactures return policy. No Returns on Boss Products unless found to be defective. The the Boss inc warranty will apply.